We collect three basic types of information from you in conjunction with your use of the Site: (1) personal information, which is any information that individually identifies you (e.g., your name, email address, telephone number, postal address, credit card information), (2) non-personal information, which is information that does not personally identify you but may include information about your use of the Site, and (3) device information, including information about your web browser, IP address, and time zone.
We collect this information in the following ways
Information You Provide Directly To Us When You:
- Register for an account on the Site
- Sign up to receive email newsletters from us
- Make a purchase on the Site
- Enter a contest or sweepstakes
- Participate in surveys or special promotions
- Knowingly volunteer information on any other part of the Site (e.g., request for customer service)
Information Collected Using Technology:
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal information), email address, and phone number. We refer to this information as “Order Information”.
How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where we send your data
Visitor comments, reviews, and form submissions may be checked through an automated spam detection service.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. Order information is passed directly to Cybersource for payment processing when an Order is placed. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.